Go Airlines (India) Pvt Ltd is a part of the Wadia Group; the airline operates its services under the brand GoAir. GoAir launched its operations in November 2005, as a low-fare carrier with the objective of providing very affordable and yet comfortable air travel. The airline with India's youngest fleet of 10 A320 aircraft flies to 18 destinations.
The airline industry has been facing a high level of delays & cancellations due to the fog prevailing over large parts of the country. GoAir has announced the following measures for their customers to mitigate the impact of any flight rescheduling.
- GoAir call center and website (flight status section) provides updated information on the status of every flight.
- GoAir will keep the customer updated through SMS as soon as possible, after any change in flight status.
- GoAir would provide regular situation updates at the airport and refreshments incase of delay.
- In the event of a cancelled flight, passengers will be either rescheduled on GoAir flight, or with other airlines, or offered a refund.
- Where necessary GoAir will provide hotel accommodation.
All aircraft of Go Air are CAT 3B compatible and all Captains are CAT 3B trained. Website: http://www.goair.in/
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